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SHIPPING ALERT: ALL shipping carriers (Fedex, UPS, USPS) are still reporting delays. Priority Mail may take 4+ business days and regular mail can take up to 2 weeks. Kitty Kollar cannot assume responsibility for shipping times/delays after we ship the package.

PROCESSING: We are open for questions from 10 AM to 2PM Pacific time M-F. We endeavor to process orders within 24-48 hours of receipt. Please note that overnight shipments will be sent overnight once processed and there are no Saturday or Holiday deliveries. Therefore, overnight delivery does not guarantee you will receive your package the next day. You will receive an email notification with tracking # when your order is complete and ready to be shipped.

INTERNATIONAL ORDERS: Due to recent customs regulations we are unable to ship outside the US except for Canada. UK customers can order via the PetGiftz website here.